Saddle
Services

Start with clarity. Build only what should exist.

Saddle works in fixed scopes: diagnose the workflow, build one practical system, then define how your team requests, reviews, runs, and improves the work after hand-off.

Saddle service landscape
Clarity before implementation
Why the Audit comes first

Most AI waste starts before the build starts.

A good AI project needs a real workflow, a clear owner, usable inputs, review rules, and a maintenance plan. The Audit exists to find that fit before a custom build is on the table.

Audit

Workflow review

We look at 3 to 5 core workflows and name where work repeats, stalls, or depends on tribal knowledge.

Audit

Opportunity scoring

Potential AI use cases are scored by impact, effort, risk, data readiness, and maintenance burden.

Audit

Buy / build / ignore

The recommendation is not always custom software. Sometimes the answer is a better off-the-shelf tool or no AI at all.

Audit

Action plan

You leave with a written 30/60/90-day plan your team can execute with or without Saddle.

01
AUDIT

The Audit

$2,000

A clear-eyed look at where AI fits in your business, and where it doesn't.

A 90-minute working session followed by a written report. We map your current operations, identify the highest-leverage automation opportunities, and tell you what's worth building, what to buy off the shelf, and what to ignore.

  • Current-state assessment of 3 to 5 core workflows
  • Prioritized list of AI use cases scored by effort and impact
  • 30/60/90-day action plan your team can execute with or without us
  • Written report delivered within 5 business days

Best for: Owners who want clarity before committing to a build.

02
BUILD

The Build

Scoped after audit

Pricing quoted after the Audit.

We build the system. You run it.

One specific working system, scoped in writing before work starts. Built on tools that fit your stack. Documented so your team can run, review, and maintain it.

  • Single-system scope, defined in writing before kickoff
  • Built on practical tools that avoid unnecessary lock-in
  • Documentation and a walkthrough so your team knows when to use it, review it, and improve it
  • Hand-off so you own the system after delivery

Best for: Owners who already know the problem they want solved.

03
RETAINER

The Retainer

$1,500/month

Offered only after a completed Build.

Ongoing partnership for businesses with a working system already in place.

Eight hours per month for improvements, new automations, questions answered, and systems maintained. Capped at four clients so each one gets real attention.

  • 8 hours per month of build, fix, and advisory work
  • Priority response for questions and small changes
  • Quarterly review to surface new opportunities
  • 30-day cancellation notice

Best for: Clients who finished a Build and want us on call.

Build examples

The shape changes. The standard does not.

The Build is not a menu of gimmicks. It is one scoped system tied to a repeated operational problem, with enough structure to keep working after the first useful demo.

Customer-facing chatbot
Internal knowledge base
Automated reporting
Intake routing
Workflow automation
Proposal or estimate support
Common questions

A few useful answers.

What if we're not sure AI is right for us?

That's what the Audit is for. We'll tell you plainly whether AI fits your operation, or whether you'd be better served by a different kind of tool. If we don't see a real opportunity, we'll say so.

Do we own the system?

Yes. The goal is a clean hand-off: working system, documentation, review expectations, and a walkthrough your team can use after delivery.

How long does a build take?

Typically two to four weeks, depending on scope. We define the scope in writing before work starts, and we don't take on work we can't finish in that window.

What tools do you build with?

The tool choice follows the workflow. We favor practical tools your team can understand and maintain over fragile custom stacks or tool-of-the-week experiments.

Do you work with companies outside Arizona?

Yes. All work is remote. We're based in Phoenix, but the work happens wherever your team does.

Where do workshops fit?

Workshops are the lighter front door. They help people understand and use AI before they need a custom system. Consulting starts when there is a specific operational problem to solve.

Ready to make AI part of how the work actually runs?

Start with a free 30-minute call. We'll tell you whether Saddle is the right fit in the first fifteen minutes.